We only recommend you play at casinos that feature this security measure. These days, encryption is vital to your protection. The team is helpful and friendly, and were able to answer the basic questions I had regarding the banking process.īlack Lotus protects player data using 128-bit SSL encryption technology that scrambles player information as it is transmitted between your computer and the casino’s servers. The chat function is available 24 hours a day, 7 days a week and should be the preferred method to get assistance. There isn’t much in terms of controls or self-exclusion to protect players, nor are there any links to outside counseling groups.Ĭustomer support is available using live chat, email, and telephone. There’s a responsible gaming page available for players to access, which provides information on fighting gambling addiction as well as risky gaming behaviors. Responsible Gambling, Customer Support & Security
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